Commonly Asked Questions

How do I register?
Please click the Register Here button on the ExamOne login page. Select your insurance company name and then complete your profile information. To be successful with your registration, please have your examination ticket number ready.

What is my insurance company name?
You may either contact your agent or refer to the insurance paperwork given to you during the application process.

Why does my insurance company not participate in the program?
Your insurance company may offer an alternative process to distribute lab results to their applicants. Please follow up with your agent or insurance company representative to obtain access to your results.

How do I get my ticket number?
The ticket number is affixed to the "Important Applicant Information" brochure you received at the time of your examination. If you do not have the brochure, use the Contact Us link to request the number.

Why didn't I get my email notifications?
Please check your "spam" folder for captured emails. Our emails come from The subject line is Your laboratory results are available.

Why can't my spouse or significant other register or access their results online?
For security reasons, no two individuals can use the same email address to register. Please use a different email address to register and access the results.
My Ticket Number